Operations Support Officer

Operations · Albion, Queensland
Department Operations
Employment Type Full-Time

About Orange Sky

Orange Sky Australia (OS) is a not-for-profit organisation focused on the provision of free laundry and showers to people experiencing homelessness. We're growing, and fast. Since 2014, we've expanded our reach to every capital city in Australia and most recently, we have established Orange Sky New Zealand.

The Role

We’re always looking to increase our impact and help more Friends on the street – striving to continually improve is in our DNA at Orange Sky. This role is a key member of our dynamic Operations Team, and vital to the smooth operation and improvement of services across Australia.

No day is ever the same, so the ideal applicant will thrive in a dynamic environment - we need someone who knows how to have lots of balls in the air that can’t be dropped, can think on the fly, and get creative to make things happen.

In a nutshell, this role is responsible for:

  • Providing administrative support to the Operations Team, supporting the delivery of existing and new services and operational projects
  • Assisting with shift delivery and volunteer management tasks
  • Developing new systems and processes to streamline our operations
  • Engaging with and support Orange Sky stakeholders (e.g. staff, volunteers, councils, Service Providers), including assisting with general enquiries and troubleshooting

Convinced this is the role for you? Tick some boxes!

Our perfect fit is a go-getting administration and customer service extraordinaire. We’re looking for someone with experience in a similar support role within a fast-paced organisation with lots of moving parts.

Believe in what we do. To be successful at Orange Sky, you need a genuine passion for our cause. We’re proud of our achievements in just six years. We want likeminded, intrinsically motivated people who’re keen to jump on board, hit the ground running and become part of the team.

We’re looking for someone who genuinely loves delighting customers (or in Orange Sky’s case – volunteers, and our friends on the street) and understands how to deliver high quality support and value to our services.

You’ll be heavy on processes and love working to deadlines, yet fluid in your approach to getting things done – curveballs don’t discourage you because you love the challenge of something new. You’re solutions focused, inquisitive by nature and enjoy building systems and process improvements, with a keen eye for detail.

Still keen?

View a copy of the position description here and submit an application now.


For more information about the position, contact our People & Engagement team at careers@orangesky.org.au.

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  • Location
    Albion, Queensland
  • Department
  • Employment Type