Marketing Support Officer

Marketing, Fundraising & Partnerships · Albion, Queensland
Department Marketing, Fundraising & Partnerships
Employment Type Fixed Term Contract

About Orange Sky

Orange Sky is a not-for-profit organisation providing a free mobile laundry and shower service to people experiencing homelessness. We offer a platform for everyday Australians and New Zealanders to connect by creating a safe, positive and supportive environment for people who are too often ignored or who feel disconnected from the community.

We currently operate 36 services across 25 locations in Australia, and three services across two locations in New Zealand. There are 116,000 Australians and 41,600 Kiwis experiencing homelessness, and we’re on a mission to positively connect these communities through clean clothes, warm showers, and genuine, non-judgemental conversation.  We’re driven, dedicated, insanely ambitious and a little unconventional. We take our work seriously, but have plenty of fun along the way. We work hard and ‘get it done’, but always make time to celebrate each other’s success.

The Role

To support Orange Sky's continued growth, we are looking for a Marketing Support Officer to join the team! You will work closely with our Marketing Team providing marketing, communications and brand support to the greater organisation and stakeholders.

You are a tech-savvy problem solver who enjoys collaborating on a variety of projects and campaigns, while working independently to get the job done. You have a strong understanding of all things digital, have an eye for design; and have the ability to jump in to a range of platforms to support the team. You will drive brand awareness amongst new audiences through digital, and support with the implementation of integrated marketing and communications campaigns to support the team.

You will immerse yourself in the Orange Sky mission, brand and tone of voice to ensure our content and marketing tactics are impactful and tailored to our various audiences. 

In particular, you will be responsible for:


  • Manage content updates across Orange Sky websites and other platforms, including the use of Wordpress, Adobe Creative Suite and Funraisin's peer to peer campaign platform.
  • Work with external agencies to develop functionality across Orange Sky websites, and ensure the site is regularly updated, optimised and maintained.
  • An understanding of Google Analytics and digital tracking across platforms is desired.
  • Support Orange Sky's paid social media campaigns through content development, and ongoing optimisation and reporting to ensure engagement, audience growth and lead conversion.
  • Manage incoming website and design briefs from the Orange Sky team, and work alongside relevant staff to further define and built it out.
  • Provide ad-hoc support in Canva to build new assets and collateral, and optimise existing designs.


  • Support content development across channels to ensure it adheres to our brand
  • Maintain, troubleshoot and implement ongoing updates to Orange Sky's Brand Asset Bank & Content Bank (built in Airtable)
  • Review, update and implement internal processes to improve efficiencies and ways of working.
  • Assist with marketing automation journeys through Campaign Monitor, including building and editing email campaigns. 
  • Undertake administration or other duties/tasks as directed by the Marketing team.

Convinced this is the role for you? Tick some boxes!

As our ideal candidate:

  • You have relevant tertiary qualifications, or equivalent experience
  • You can confidently demonstrate your ability to fulfil the roles requirements; 
  • You are passionate about the not-for-profit space and giving back to the community;
  • You are looking for a fun and vibrant organisation to progress your career;
  • You are always willing to learn and proactively strive for best practice;
  • You thrive in a fast paced environment where no two days are the same;
  • You have a high attention to detail, and are a team player;
  • You have experience using marketing and design platforms and software such as WordPress, Adobe Creative Suite and Campaign Monitor.



What makes Orange Sky special? Every one of our employees, volunteers, friends, supporters when working together towards delivering our mission. When you join the Orange Sky team, you not only get to work with an outstanding bunch of high-performing people, but you're also supported to continue your own personal growth and development in an inclusive and flexible environment, with benefits including:

  • Attractive and fair remuneration package based on industry benchmarking;
  • Attractive salary packaging options - up to $15,900 tax free per year;
  • Flexible approach to work;
  • Professional development fund (both formal and informal learning opportunities);
  • Recognition program that includes a paid out reward scheme and gifted leave;
  • Additional leave including Orange Sky public holiday and gifted leave for high performance;
  • 6 weeks top-up pay parental leave for primary care givers and 2 weeks for secondary care givers, including superannuation in addition to the 18 weeks paid parental leave from the government. Plus support for parents returning to work;
  • Wellness initiatives and an Employee Assistance Program;
  • Dog friendly offices - bring your (furry) best mate with you to work.

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.


Still keen?

Click the apply button to submit your application. For more information view the full position description here or contact our People and Engagement team at

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  • Location
    Albion, Queensland
  • Department
    Marketing, Fundraising & Partnerships
  • Employment Type
    Fixed Term Contract