Innovation Analyst

Delta · Albion, Queensland
Department Delta
Employment Type Fixed Term Contract

About Orange Sky

Orange Sky is a not-for-profit organisation providing a free mobile laundry and shower service for people experiencing homelessness. We offer a platform for everyday Australians and New Zealanders to connect by creating a safe, positive and supportive environment for people who are too often ignored or who feel disconnected from the community.


We currently operate 36 services across 25 locations in Australia, and three services across two locations in New Zealand. There are 116,000 Australians and 41,600 Kiwis experiencing homelessness, and we’re on a mission to positively connect these communities through clean clothes, warm showers, and genuine, non-judgemental conversation.  We’re driven, dedicated, insanely ambitious and a little unconventional. We take our work seriously, but have plenty of fun along the way. We work hard and ‘get it done’, but always make time to celebrate each other’s success.

The Role

OS Innovation and Imagination is focused on driving rapid ideation and commercialisation of internal and external customer-led innovation. The team develops and manages the long-term strategic view of current challenges, analyses trends and understands markets to identity, prioritise, test and deliver new-to-market solutions. We aspire to cultivate an innovation mindset and culture across Orange Sky to foster new thinking and new business opportunities.

In this role, you will play a key role in creating the future Orange Sky by capturing ideas to build and scale significant new business & product propositions. Driven by our key focus areas around sustainability, emerging technology and new business models, a critical success factor in this role is your ability to engage customers and internal stakeholders to explore, assess and drive opportunities to ultimately deliver value.


Key responsibilities include:

  • Day to day project management of innovation projects in line with Orange Sky innovation framework to assess desirably, viability and feasibility
  • Help shape and drive concepts from ideation to delivery in collaboration with the broader Delta Innovation team
  • Provide high-level advice on steps required to define a concept, utilising the Orange Sky Innovation Framework
  • Lead the design, planning and experiment with conceptual prototypes to rapidly gain customer feedback and act on pivots
  • Develop pilot approach and conduct customer trials to enable us to effectively test and take our ideas to market
  • Collaborate with Orange Sky friends, volunteers, supporters and internal stakeholders to identify new opportunities and build out our pipeline of ideas
  • Develop relationships across relevant innovation networks including industry bodies, corporate innovation & R&D functions, and Start-Up communities
  • Support to build out commercial or impact models for our innovations
  • Interpret and evaluate experiment evidence against strategic objectives to define which opportunities to pursue or which we park
  • Contribute to the team’s ways of working and help set the foundations for a quick iterative, agile process for innovation


Convinced this is the role for you? Tick some boxes!

In order to deliver new value and innovation opportunities to OS, we are expecting the incumbent can align customer problems and strategic objectives to OS and build new value propositions. Experience in the NFP sector would be advantageous but not mandatory. You will also need to demonstrate:

  • Ability to identity opportunities, drive change and deliver new innovative products & solutions in complex & ambiguous environments
  • Ability to engage internal and external stakeholders to explore, assess and drive opportunities to ultimately deliver value.
  • Proven performer of being able to deliver innovation projects
  • Understanding of innovation frameworks, concepts and processes
  • Experience in Agile project management and commercial/impact modelling a plus
  • Confident to build a network of internal and external contacts to help shape point of view
  • Strong emotional intelligence, problem solving and stakeholder management skills



What makes Orange Sky special? Every one of our employees, volunteers, friends, supporters when working together towards delivering our mission. When you join the Orange Sky team, you not only get to work with an outstanding bunch of high-performing people, but you're also supported to continue your own personal growth and development in an inclusive and flexible environment, with benefits including:

  • Attractive and fair remuneration package based on industry benchmarking;
  • Attractive salary packaging options - up to $15,900 tax free per year;
  • Flexible approach to work;
  • Professional development fund (both formal and informal learning opportunities);
  • Recognition program that includes a paid out reward scheme and gifted leave;
  • Additional leave including Orange Sky public holiday and gifted leave for high performance;
  • 6 weeks top-up pay parental leave for primary care givers and 2 weeks for secondary care givers, including superannuation in addition to the 18 weeks paid parental leave from the government. Plus support for parents returning to work;
  • Wellness initiatives and an Employee Assistance Program;
  • Dog friendly offices - bring your (furry) best mate with you to work.

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Still keen?

 Click the apply button to submit your application. For more information, view the full position description here or contact the People & Engagement team at

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  • Location
    Albion, Queensland
  • Department
  • Employment Type
    Fixed Term Contract