Coordinator, Community Impact

Operations · Auckland, Auckland
Department Operations
Employment Type Full-Time

About Orange Sky

Orange Sky is the world's-first free mobile laundry and shower service provided to people experiencing homelessness. We offer a platform for everyday Kiwis to connect by creating a safe, positive and supportive environment for people who are too often ignored or who feel disconnected from the community. 

We currently operate three services across four locations in New Zealand and 36 services across 25 locations in Australia . There are 41,600 Kiwis and 116,000 Australians experiencing homelessness, and we’re on a mission to positively connect these communities through clean clothes, warm showers, and genuine, non-judgemental conversation.  We’re driven, dedicated, insanely ambitious and a little unconventional. We take our work seriously, but have plenty of fun along the way. We work hard and ‘get it done’, but always make time to celebrate each other’s success.

The Role

To support our continued growth, we are looking for an exceptional coordinator to join the team in one of our service locations (Auckland, Wellington, Christchurch or Hamilton). The role will be based remotely and responsible for coordinating activities within our Community Impact team with a focus on supporting our services in New Zealand to optimise and increase social impact through effective and efficient service development and delivery.

In a nutshell this role is responsible for:

  • Establishing & managing relationships with service providers, councils and other organisations related to the Community Impact space.
  • Coordinating shift location logistics and information (e.g. new services, van base, etc.) including the regular preparation and updating of shift details
  • Scouting, coordinating and facilitating trial shifts and identifying new locations.
  • Applying a project management approach to actively lead the provision of existing and future community impact projects.
  • Coordinating implementation of strategies to improve and expand community impact
  • Provide on the ground support for Service Operations as needed.
  • Monitoring, managing, measuring, evaluating and reporting on the community impact program budget and impact.
  • Collaborating with the Marketing, Fundraising & Partnerships team to develop and deliver service improvements and efficiencies
  • Developing and contributing to Orange Sky service and operational procedures relating to service delivery and social impact

Who are we looking for?

Our ideal candidate thrives in a fast paced environment and has experience in a similar role, ideally within the not-for-profit sector and working with volunteers.

Additionally, the ideal applicant has:

  • Demonstrated ability to analyse community impact outcomes, and to develop innovative and strategic methods to improve the effectiveness of shifts and services.
  • Previous experience working with disadvantaged communities in NZ, particularly in a community services setting
  • High level cross cultural, interpersonal, collaboration, oral and written communication skills including ability to present, influence and provide advice on complex issues to a highly diverse range of audiences.
  • Demonstrated ability and experience in working collaboratively across a variety of departments to lead and implement large scale operational process changes.
  • Excellent time management skills and the ability to manage complex and competing demands and meet deadlines.
  • Above average understanding of technology and software, and the impact it can have on improving operational efficiency of service outcomes.
  • Relevant tertiary qualifications and/or equivalent experience in a relevant field.
  • Tenacious problem-solving ability, and desire to take OS service operations to the next level of social impact delivery.
  • Proactive attitude, and a genuine commitment and passion for our key mission, vision and values.
  • Open driver’s licence, or equivalent transferable license.


What makes Orange Sky special? Every one of our employees, volunteers, friends, supporters when working together towards delivering our mission. When you join the Orange Sky team, you not only get to work with an outstanding bunch of high-performing people, but you're also supported to continue your own personal growth and development in an inclusive and flexible environment, with benefits including:

  • Attractive and fair remuneration package based on industry benchmarking;
  • Flexible approach to work;
  • Professional development fund (both formal and informal learning opportunities);
  • Recognition program that includes a paid out reward scheme and gifted leave;
  • Additional leave including Orange Sky public holiday and gifted leave for high performance;
  • Wellness initiatives and an Employee Assistance Program

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Still keen?

Click on the apply button to submit your application. For more information view the position description here or contact our People & Engagement team

Thank You

Your application was submitted successfully.

  • Location
    Auckland, Auckland
  • Department
  • Employment Type