Coordinator, Remote & Indigenous Services

Operations · Albion, Queensland
Department Operations
Employment Type Full-Time

About Orange Sky

Orange Sky is a not-for-profit organisation providing a free  mobile laundry and shower service to people experiencing homelessness. We offer a platform for everyday Australians and New Zealanders to connect by creating a safe, positive and supportive environment for people who are too often ignored or who feel disconnected from the community. 

We currently operate 36 services across 25 locations in Australia, and three services across two locations in New Zealand. There are 116,000 Australians and 41,600 Kiwis experiencing homelessness, and we’re on a mission to positively connect these communities through clean clothes, warm showers, and genuine, non-judgemental conversation.  We’re driven, dedicated, insanely ambitious and a little unconventional. We take our work seriously, but have plenty of fun along the way. We work hard and ‘get it done’, but always make time to celebrate each other’s success.

The Role

We’re always looking to increase our impact and help our remote communities, striving to continually improve is in our DNA at Orange Sky. This role is a key member of our Operations team, and vital to the smooth operation and improvement of services in remote & indigenous communities across Australia.

No day is ever the same, so the ideal applicant will thrive in a dynamic environment - we need someone who knows how to have lots of balls in the air that can’t be dropped, can think on the fly, get their hands dirty and get creative to make things happen.

In a nutshell, this role is responsible for:

  • Developing and managing remote and indigenous service systems, processes and procedures
  • Applying a project management approach to lead the provision of existing and future remote and indigenous service projects
  • Assisting with responding to incidents and resolution in a timely manner
  • Liaising with remote staff, service providers and contractors to facilitate continuity of service
  • Assisting with inventory management tasks including ordering, dispatch, stocktakes and reporting.

Convinced this is the role for you? Tick some boxes!

Our perfect fit is go-getting, proactive and experienced in providing excellent customer and client support. We’re looking for someone with proven similar experience within a fast-paced, innovative organisation with lots of moving parts. You’ll be methodical and systems-oriented with a focus on building efficient and sustainable programs.

Additionally, you’ll have:

  • Demonstrated ability to work with Aboriginal and Torres Strait Islander communities and their leaders, respecting traditional culture, values, and ways of doing business.
  • Demonstrated understanding of the health, social and emotional wellbeing needs of Aboriginal and Torres Strait Islander people.
  • Proven ability to employ interpersonal communication skills (both written and verbal), critical thinking problem solving skills in the work environment and to support others to problem solve challenging situations and issues.
  • Tenacious problem-solving ability, and desire to maximise OS remote service operations
  • A current Drivers License
  • Be able to travel for extended periods to remote communities both as a team and independently
  • Preferably identify as Aboriginal or Torres Strait Islander


What makes Orange Sky special? Every one of our employees, volunteers, friends, supporters when working together towards delivering our mission. When you join the Orange Sky team, you not only get to work with an outstanding bunch of high-performing people, but you're also supported to continue your own personal growth and development in an inclusive and flexible environment, with benefits including:

  • Attractive and fair remuneration package based on industry benchmarking;
  • Attractive salary packaging options - up to $15,900 tax free per year;
  • Flexible approach to work;
  • Professional development fund (both formal and informal learning opportunities);
  • Recognition program that includes a paid out reward scheme and gifted leave;
  • Additional leave including Orange Sky public holiday and gifted leave for high performance;
  • 6 weeks top-up pay parental leave for primary care givers and 2 weeks for secondary caregivers, including superannuation in addition to the 18 weeks paid parental leave from the government. Plus support for parents returning to work;
  • Wellness initiatives and an Employee Assistance Program;
  • Dog friendly offices - bring your (furry) best mate with you to work.

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Still keen?

Click the apply button to submit your application. For more information view the full position description here or contact our People & Engagement team at

Thank You

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  • Location
    Albion, Queensland
  • Department
  • Employment Type